Shipping Policy

Thank you for shopping with JustGoGoods. We are committed to processing and delivering your kitchen appliances and home essentials as quickly and efficiently as possible. Please review our Shipping Policy to understand how your order is handled from checkout to delivery.

1. Order Cut-Off Time

Orders placed before 1:00 PM EST on business days are typically processed the same day.

Orders received after the daily cut-off time, on weekends, or on U.S. holidays will begin processing on the next business day.

2. Order Processing

Most orders are prepared and shipped within 0–1 business day (Monday–Friday).

During holidays, promotional events, or periods of high order volume, processing times may occasionally take longer.

3. Delivery Estimates

After your order has been shipped, standard delivery typically takes 5–9 business days (Monday–Friday).

Delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

We proudly offer Free Standard Shipping on all orders delivered within the United States. No minimum purchase is required.

5. Shipping Carriers

To ensure reliable delivery, we work with trusted shipping partners, including:

• UPS
• FedEx
• USPS

The carrier is selected automatically based on your delivery address and the fastest available shipping service.

6. Order Confirmation & Tracking

After you place your order, you’ll receive an Order Confirmation email.

Once your order has shipped, we’ll send a Shipping Confirmation email that includes your tracking number, allowing you to monitor your shipment until it arrives.

7. Delivery Information

While most orders arrive within the estimated delivery timeframe, delays may occasionally occur due to:

• Severe weather conditions
• National or public holidays
• Carrier service interruptions
• High seasonal shipping volumes
• Other circumstances beyond our control

8. Delayed Shipments

If your order has not arrived within the expected delivery window:

• Please allow up to 2 additional business days for possible carrier delays.
• Check your tracking information for the latest shipment updates.
• If your package still has not arrived, contact us with your order number, and our support team will be happy to assist you.

9. Incorrect or Damaged Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery.

Please include:

• Your order number
• A brief description of the issue
• Clear photos of the product and its packaging

We’ll review your request promptly and work to provide a replacement, exchange, or another appropriate solution.

10. Order Cancellations

Orders may only be canceled before processing begins.

If you need to cancel your order, please email support@justgogoods.store as soon as possible. Once an order has entered processing or has been shipped, it can no longer be canceled and must follow our Refund & Returns Policy.

11. Customer Support

Support Hours

Monday–Friday

9:30 AM – 4:00 PM EST

12. Contact Us

JustGoGoods

Website: justgogoods.store

Email: support@justgogoods.store